About Us
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10+
Years Of Experience
Scaling Made Simple. Growth Made Global
At Sprocket International, we believe that great businesses deserve great support. Since 2013, we’ve helped companies across North America scale smarter by connecting them with skilled, bilingual professionals throughout Latin America.
Whether you're a startup, an enterprise, or a professional services firm, we deliver customized business process outsourcing (BPO) solutions that reduce costs, improve customer experiences, and streamline operations so that you can focus on growth
Our Mision
To deliver exceptional outsourcing solutions, on-site and remote, that elevate customer experience, drive sales, and simplify business operations. We empower clients to scale with agility, efficiency, and care.
What We Do
We specialize in multilingual, nearshore BPO services for industries such as healthcare, technology, retail, legal, and financial services. Our core service areas include:
People-First Approach
We prioritize talent, training, and cultural alignment to deliver world-class service.
Bilingual Support
Fluent Spanish and English capabilities ensure clarity across markets.
Flexible, Scalable Teams
We build agile solutions that evolve with your business.
Regional Expertise
With strong roots in Latin America and a headquarters in Florida,
we understand the nuances of nearshore success.
Why Sprocket
From customer support outsourcing to legal process outsourcing and IT support services, we help teams scale faster without sacrificing quality
Our Values
Whether you need help today or are planning for tomorrow, Sprocket is here to move your business forward.
Excellence
We strive for exceptional performance in every engagement.
Trust
We earn it through transparency, reliability, and results.
Partnership
We grow with our clients, not just for them.
Care
People matter. We lead with empathy, inside and out.
