In a world where we are more connected than ever, the ability to speak more than one language is a huge asset. We help you find the right collaborator(s) with proficiency in English, Spanish, French or any other language that suits your needs. Save time and have immediate access to the most qualified, multilingual talent in Latin America.
Serving customers in real time and can be a powerful tool to convert visitors into buyers or satisfy inmediate requests of standing clients. With Sprocket, you can launch and run a live support structure without the large financial investment and staff resources.
Our support services cater to different industries such as retail, law firms, e-commerce, banking, travel, healthcare and more.
This solution is perfect for:
- Organizations of all kinds and sizes.
- Entrepreneurs to offload the demand to pick up the phone themselves and to present their businesses as professionally as possible.
- Small, virtual businesses to protect their privacy and create virtual front offices.
- Law firms and other professional services to field calls from clients and prospects
- Dentists and doctor’s offices to schedule patient appointments.
- Construction and real estate companies to ensure calls don’t go unanswered when team members are offsite.
- Medical Billing Specialist
- Large national and multinational corporations as dedicated sales and customer service departments.
Looking for effective technical support services? Our hand-picked professional service team fuse logic and knowledge while providing simplified instructions to guide the user in fixing product issues.
We can provide a team that operates 24 hours everyday, providing troubleshooting, remote IT, software instalation or help desk services depending on your needs.
If you are in need of a specific service not listed above, we can help! Contact us now to find out what makes us different.
We support your business.
Sprocket offers global next-level customized BPO solutions to help plan, start and grow your ideas.
24/7/365
EST/CST Time Zones, Cultural Awareness, Proximity to the U.S. Allowing real-time project management and efficient delivery rates.
Operational Excellence
We help you create the right solution for your needs, at the right time. Custom-built to client specifications.
Cost-efficient
Our average client saves 80%+ in Service and Operating costs annually. With the ability to scale fast.
Deep Industry Knowledge
We consider ourselves true specialists since we have the infrastructure and resources to make any client program successful.
100% Multilingual Staff
All of our specialists have extremely high English and Spanish proficiency. We only hire qualified professionals with demonstrated success.
Data Protection
Security & Compliance with U.S. Privacy Data Laws & Regulations.
